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"Our Ordering Policies For Your Convenience"

  If you choose to order anything from the web site, at this time we are taking orders by telephone or e-mail. This way if you have any questions we will be happy to answer them.  Sold signs will be put on the product within 24 hours of the sale. Sold out items that are one of a kind will also be indicated. There is no offers or bids taken on the  merchandise with the exception of volume corporate gift orders.

  Anything that is "special order" and has to be brought in from our suppliers will be paid in full and subject to P.S.T. and G.S.T. Out of province and country will also be subject to G.S.T. If we ship out of country there is no taxes.

  The shipping charges will be charged according to the weight and size, by the courier of your choice or by our regular courier. C.O.D. may apply.

  We will accept money orders or bank drafts with any telephone or e-mail order. We do not accept credit cards over the phone anymore due to the excessive credit card fraud we have experienced. The credit card companies do not take responsibility for any fraud and is paid by the merchant only. For that reason we can no longer take the risk.  We will accept cheques but there can be a three to four week delay for delivery.

  We have a no return policy unless there is poor craftsmanship or manufacturing defects. We examine all items before packaging and shipping. Some defects are acceptable according to some manufacturing policy. Example: Hand blown glass. We will let you know if such defects appear on items before they are shipped. Any courier damage will be taken care of by the shipping company. UPS does not insure any Artwork.

  If you have any questions about our product or you choose to order from our web site, please call or e-mail us.

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